Entergy customer service

Please find Entergy customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Entergy listing at any time if you have new information.

Customer Service

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User Reviews

Posted by Anonymous


Around the world and can't get service started. Need help none there. Keeps sending me to a company that charges for answers.

Posted by Anonymous


We have signed up to pay our bill monthly through withdrawal through our bank. All of a sudden last month that system did not work. Our bank did not receive the request to take the money, and we got notice from entergy through an email. That we had NOT paid our bill. My husband had it sent back through the bank again, and still we are getting emails that it did not work. We ended up going straight to HEB to pay. I have been trying to contact someone to find out what the problem is with the direct pay, and there is NO ONE who seems to Know what is going on. We are going to switch companies if they charge us a late fee for this, or I cannot reach someone to fix the problem. So irritating.

Posted by Anonymous


Is ENTERGY have problems with the phone service I can't seem to speak to anyone at ENTERGY? I been calling for 2 days now...

Posted by Anonymous


We lost power last night at 1030. When can we expect it to be on?

Posted by Anonymous


Entergy is sooo lucky they are the only provider of power in this area!This is terrible!They call and tell me one time,then change it ten minutes later just to pacify the customer.Its 18 customers and will take 8 hours!?I am always losing power while my other neighbors are not ever affected...

Customer Service Ratings

Based on 68 votes.

2.9

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Corporate Office

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Customer Service Scoreboard

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Entergy customer service news

Lucky 13: Entergy's Stewardship of Trees Boosts Reliability and Resiliency

THE WOODLANDS, Texas – It's more than luck that recently earned Entergy Texas recognition as a Tree Line USA utility for the 13th year in a row. The award by the Arbor Day Foundation celebrates the company's year-round, proactive vegetation ...


Entergy will install new electrical meters at homes and businesses statewide 2019-2021

Entergy Corporation will install new meters at the homes and businesses of more than 700,000 Arkansas customers starting in 2019. The project will take two years to complete. The company said the “advanced metering” system will identify outages ...


Entergy incentives lower electric bills at ASU-Beebe campuses

“Entergy Arkansas appreciates the opportunity to help ASU-Beebe reduce their electricity usage,” said Flave Carpenter, customer service representative. “By replacing inefficient lighting and equipment, the college should realize lower electric bills as ...

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