Read the reviews below to see the experience other people have had when dealing with customer service from Golden Corral.
Yes I am trying to get a hold of corporate office to see if you all are taking bids on power washing entry and side walks and lawn care also Window washing I would be really interested in submitting a bid if I could get a hold of the correct person . very much interested I noticed as we the stores could use a paint job soon
This used to be one of my favorite places to go because they had beautiful staff egcellent food but now the food quality is gone down at least 60% there is no use roles stuff is not where it's supposed to be the manager in the food department is very very outspoken to the point he is totally rude to the customers so as the line cook out on mistake bar the girls in the back with the coffee they're nice their courage is they do an excellent job solid bars beautiful but where the hot food is there needs to be some re staffing and the food needs to go back the way it used to be dinner rolls now I can make those at home the risen use roles was 1 of the reason I went to the restaurant with the honey butter not write their brought me in but now the quality of the meat the food it sits on the Bard too long I'm dissatisfied I wish it would go back to the way it used to be when the on by an ambience of the restaurant was nice clean the food was excellent it just doesn't it that way no more.
This concerns the restaurant at 6865 N. Thorned ale Tucson Az. My parents are 92,I am 72. Up until a month ago we had lunch 2 times a week for @ 15 years. Since Scott (manager) Denean (asst.manager) are gone----- so are we! The service is way down,the food is not good.There was just a feeling like coming home and good people. That is sad! I worked for the Public all the time I worked! I know people people, and they ain't there any more. Tim Garner
I took my son to golden corral 3/10 at 8:30 pm for his birthday dinner and was very disappointed, the food was either very old to the point were it had been sitting so long that it had a film on it or the pan was almost empty. I talk to the manager(Mano Ovalle), she said we don't cook the last to hours and was more interested in looking at her phone than to give me eye contact and gave off a very bad carefree attitude. Our server(Ray) was very attentive and nice and was the best part of our experience. I've never been to a buffet that took so little care into their lines of food. I would love the district manager to call me I haven't found any other way to communicate than this forum.
Why does your Bay County Fl.Store treat it's employees so badly ? I am going to call the better business bureau and the work force. I watched your employees being abused verbally for nothing they were working hard. There is a crackerbarell opening up right down the road be careful.....
Why are y'all putting silver ware on the tables in little bags, it look cheap, very tacky, not to mention inconvenient. Little pile of napkins all of this is in the way. Can you please put the utensils back where the plates are and napkin dispensers back on the table. No one likes what you are doing it's interfering with eating, not to mention the servers don't appear to you like it either. Spoke to mgrs and asst mgrs they said it is out of their hands. Can someone assist with this problem? I drive between 12 and 18 miles depending if I go to Greenville or Spartanburg SC. We can eat closer to home but we enjoy GC and their employees. You are destroying that feeling, but trying to make a fine dining experience. We will probably just start eating closer to home no use driving somewhere to be agravated by stupid decisions. Thank-you
I really don't think it's right that your home office in Raleigh NC. Is closed because of inclement weather. But you make your employees keep the restaurants open when the wind chill is 20 below. So all you care about is the mighty dollar, and your Corporate selves, not your hard working employees.
I talked to two ladies Tracy and Tina both of these ladies was extremely rude. I think possibly they need more training and how to talk to people's thank you very much, oh and this was on 112 2018 also their communication is not what it's supposed to be I called two days ago someone was supposed to call me back today I never did get a phone call and then when I did talk to Tina and Tracy they was very rude thank you. Oh don't get me wrong when I come in there to eat and bring a group your waitresses and the people that the cash register are very friendly and very very professional. This is the Golden Corral in North Little Rock Arkansas on Warden Road thank you
I talked to two ladies Tracy and Tina both of these ladies was extremely rude. I think possibly they need more training and how to talk to people's thank you very much, oh and this was on 112 2018 also their communication is not what it's supposed to be I called two days ago someone was supposed to call me back today I never did get a phone call and then when I did talk to Tina and Tracy they was very rude thank you. Oh don't get me wrong when I come in there to eat and bring a group your waitresses and the people that the cash register are very friendly and very very professional
We visited your midwest city restaurant last week to discover you have new coated fish at lunch time it is terrible it sticks together people wasting more then they eat it taste like long John silvers fish and it is nasty
We want the other fish you had at lunch time we were told you only have it at dinner time now please stick with what you had
On Nov. 25th, I purchased 7 - $25 Golden Corral Gift cards (Christmas gifts) because I would receive a $5 Bonus Bucks card for each one. What a Deal! I got the $25 gift card in a week, but no $5 Bonus Buck cards which are only good from Jan. 1 - Feb. 8. I called their gift card support number 3 times over the next 3 weeks with no help. I got generic emails from them, but no answers. I emailed them 4 times and got 1 response that was computer generated. Finally, I discovered this website and the corporate phone number. On Dec. 27, I called the corporate office at about 9:30 a.m. EST and told a very helpful, kind lady about my dilemma with the 7 - $5 Bonus Bucks Cards. I explained all that I had done to get the issue resolved to no avail. She apologized that my order had not been complete and for the lack of fulfillment. She said she would send out the 7 Bonus BuckS cards through UPS that day. I was very hopeful. Today is Dec. 29 and I received the 7 cards, a very nice letter, and 2 - $5 Gift Cards FREE. Thanks to this website, my issue with Golden Corral has a happy ending for me. THANK YOU contacthelp.com
Store#2482 11/13/17 5:56pm. F-0252 SvrCk:127
3 buffes, 2 sodas. All food was DISGUSTING. Hot was cold. Cold was warm. Prime rib super raw. Shrimp and Mac n cheese cold. Terrible meatloaf. Frozen carrot cake with sour frosting with funny aftertaste. Watery ice cream. Need full $50.65 refund! Waitresses confusion as to who serving our table. Finally shows up with watery sodas. The whole place looked old and dirty. Filthy bathrooms. Used tampons in toilets. We got sick stomachs in hotel room. Don't want voucher because NEVER GOING BACK. Want my MONEY back. Please DO NO CALL. Send me email.
Thank you.
I visited the Golden Corral in Corpus Christi texas on 11-10-17 at approximately 12:30 pm we were greeted and everything was ok until I went to the grill house where I waited to get a pork steak and as I was waiting being ignored by the man in the grill who then asked what I wanted and I said a steak . He answere very rudely with a loud tone it's pork steak and it's raw which half of them were burned, I was going to tell him something but there was alot of people rather then act stupid I bit my tongue . The man was the grill guy older man and what upset me the most that he did it in front of my daughter and costumers
I visited the Golden Corral in Corpus Christi texas on 11-10-17 at approximately 12:30 pm we were greeted and everything was ok until I went to the grill house where I waited to get a pork steak and as I was waiting being ignored by the man in the grill who then asked what I wanted and I said a steak . He answere very rudely with a loud tone it's pork steak and it's raw which half of them were burned, I was going to tell him something but there was alot of people rather then act stupid I bit my tongue . The man was the grill guy older man and what upset me the most that he did it in front of my daughter and costumers
I am a current employee an the Golden Corral in Sumter SC. This is my second time around working for Golden Corral. I really love my job. The management team at this location needs serious evaluation. They arent fair. 3 members of management are immediate family. All of my fellow servers are great at their job. It's not fair for some servers gonna be 5 to 7 shifts and others servers are left with one or two shifts. We all have families and lives to support. Why not make the shifts equally spread? I don't think it's fair fornthe GM's wife to take shifts from servers that were there prior to their arrival. We all had 4 to 5 shifts each. The days are being cut from select servers and slowly the GM's wife is picking them up, as if no one is noticing. We no longer have employee meetings. These were very important, as they gave employees the opportunity to voice concerns. The latest issue is how they have the servers competing with the In Moment surveys. I understand it is a requirement, but management has told us, whomever gets the most mentions for the week, can make their own schedule, taking anyone's shift that they want. They said it was corporates idea. It may be, but it certainty causes a lot of tension among the servers. I have worked under 3 different GM's during my time working at Golden Corral and never have any of them been as unfair and nonchalant as the current GM.
Golden Corral Military Highway, Norfolk, Va.This is the second time we have been ignored by waitres. Dirty dishes were not taken away,no water refilled until we were ready to leave.Dirty floor, underaged children allowed at food bar. The first time I reported this same thing to the manager. It appears that nothing has changed. I guess that complaints do not change things.
