HSBC customer service news

Find the latest HSBC news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

HSBC and Reliance Execute Blockchain Trade Finance Transaction


Banking and financial services major HSBC and Reliance Industries Ltd on Sunday said that they have executed a first-of-its-kind blockchain trade finance transaction, validating the commercial and operational viability of blockchain as an alternative ...

Schauffele wins HSBC for US sweep of World Championships


SHANGHAI (AP) — Xander Schauffele gave the Americans a sweep of the World Golf Championships and quickly put a winless sophomore season behind him. Schauffele made birdie on his final three holes Sunday, the last one a two-putt birdie from about ...

Samsung-HSBC tie-up to focus on wearable technology enhancement


HSBC Bank, USA N.A., a subsidiary of the prominent HSBC Group, has reportedly joined hands with Samsung Electronics America, Inc., in a bid to enhance the deployment of wearable technology. ... In what has been touted as a first-of-its-kind innovation ...

HSBC Bank, Samsung launch wearable technology in HSBC's flagship branch


HSBC Bank USA and Samsung Electronics America presented details about the ways in which HSBC is using Samsung wearable technology to enhance the customer and employee experiences at their flagship retail bank “branch of the future” at 452 Fifth Avenue ...

HSBC, Samsung launch wearable technology in New York City branch


HSBC Bank, USA, part of HSBC Group, has partnered with Samsung Electronics to launch wearable technology at its flagship retail bank in New York City. hsbc-hq-building Image: HSBC partners with Samsung to launch wearable ... In a first-of-its-kind ...

HSBC Bank to Launch Digital Lending Platform


NEW YORK--(BUSINESS WIRE)--HSBC Bank USA, N.A., (HSBC), part of HSBC Group, one of the world's largest banking and financial services organizations, today announced that it will utilize industry-leading online lender Avant's Amount, the company's ...

Scoop: HSBC hops on the robo-advising bandwagon


HSBC USA is launching “Wealth Track,” its first robo-advising platform — with a $10,000 minimum investment — in partnership with Marstone, a digital wealth management startup, Axios has learned. The big picture: Passive investing has become more ...

HSBC Confirms $765 Million DoJ Settlement Over Mortgage Bond Mis-Selling


"We are pleased to put this investigation related to activity that occurred more than a decade ago behind us," said HSBC USA CEO Patrick Burke. "Since the financial crisis, HSBC has been strengthening our culture, processes and internal controls to ...

Loch Duart wins Sunday Times HSBC export business award


Scottish salmon farmer Loch Duart was recognized for its international sales at the ninth annual Sunday Times HSBC International Track 200 awards ceremony at the London Hilton on Park Lane. Ranking Britain's mid-market private companies the ...

Canara HSBC Oriental Bank of Commerce Life Insurance launches 'Invest4G' a competitive and comprehensive Online ...


Canara HSBC Oriental Bank of Commerce Life Insurance has introduced a new unit linked plan 'Invest4G' which gives customers a wide choice to opt the protection suitable as per the needs. The product has been designed with the intent to meet the needs ...

HSBC to Increase Rates on Savings Account and Mortgage in UK


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HSBC launches online platform to raise funds via capital markets


New Delhi, Aug 9. HSBC has launched a new digital platform to simplify capital raising process through capital markets by providing real-time access to information such as investors' feedback, profiles, client orders and deal pricing. The platform ...

HSBC banks increased profits as it kick-starts new strategy


The lender released an eight-point plan, saying it will look to boost growth across its Asia business, complete the ring-fencing of its UK bank, boost its share of the mortgage market and improve Customer Service. Mark Tucker, HSBC's group chairman ...

Sri Lanka Team selected for HSBC International Junior Golf Championship 2018


The format structured on a hybrid version of similar international team events played worldwide such as Asia Pacific Golf Team Championship and the Ryder Cup in the USA. Each of the countries will field a team comprising of 2 boys and 2 girls. Sri ...

HSBC account freezes still hurting customers, a year on


The spokesman said the bank was sorry for any cases “where we have not reached the high level of Customer Service we strive for”. Many of the complaints arise from recent incidents. Clothing supplier Britwear, cookware manufacturer Home Cook Wholesale ...

HSBC Australia avoids customer heat in online banking switch


HSBC Australia used real-time decisioning software to get customers up to speed with a new online banking platform, avoiding customer sentiment problems seen in other markets caused by the technology switch. Country head of CRM, analytics, data and ...

HSBC rolls out 'social humanoid robot' Pepper


HSBC Bank USA N.A. and SoftBank Robotics America, the North American arm of SoftBank Robotics Group, have partnered to bring Pepper, the "social humanoid robot," to HSBC bank branches in New York City. According to a press release, HSBC is the first ...

Ex-HSBC FX Trader Mark Johnson Released on Bail, Returns to UK


A former HSBC banker who was convicted in the US of fraudulently rigging a multi-billion dollar currency exchange deal is walking out of prison after he put up his $1 million bail. Mark Johnson, a British citizen and formerly HSBC's global head of ...

HSBC Bank and SoftBank Robotics America Partner to Bring Humanoid Robotics to Fifth Avenue US Flagship Bank ...


The bank was also recently named a finalist for The Most Innovative Bank by LendIt Fintech USA and was named the World's Best Bank at the 2017 Euromoney Awards. By creating a revolutionary new type of digitally enhanced retail banking experience, one ...

HSBC Bank Rolls Out Pepper Robot at Flagship US Branch


NEW YORK and SAN FRANCISCO — For Americans who have dreamed of an exciting retail banking future experience, HSBC and SoftBank Robotics are bringing that future a little closer — specifically, to New York City. HSBC Bank USA N.A. and SoftBank ...

BOFA International listed in Sunday Times HSBC International Track 200


Aside from its presence in Dorset, the company also has offices in Germany and the USA, a business development function in Poland, and is now looking to expand further into the Far East and China. “BOFA's core values of innovation, Customer Service and ...

World Rugby Announces New Opening Round for HSBC World Rugby Women's Sevens Series 2019


"We are thrilled to have a HSBC World Rugby Women's Sevens Series stop return to the United States next season,” said USA Rugby General Manager of Women's High Performance, Emilie Bydwell, “With the considerable growth of women's rugby, having a ...

Eric Fisch Named Head of Retail and Apparel, Commercial Banking at HSBC


Eric Fisch has been named head of retail and apparel for the commercial banking division of HSBC.Originally based in New York, Fisch moved to Los Angeles in 2011 to develop HSBC's West Coast presence in the apparel sector. Over the past five years, ...

Hunger Busters with HSBC Credit Cards gets you your next meal on HSBC


HSBC launched its newest campaign for new credit Cardholders where first time users who apply for the banks' latest VISA Platinum Cashback Credit Card. up to 30 June 2018 will receive a free dining experience anywhere they choose to dine until 31 ...

HSBC Becomes Latest Bank to Embrace Face ID Login


HSBC has proven to be an enthusiastic adopter of biometric authentication technology in recent years, having been one of the first major banks to use voice recognition for its call center, and also having teamed up last year with FacePhi to enable ...

Ex-HSBC Currency Trader Mark Johnson Sentenced to 2 Years in Prison


Former HSBC Holdings Plc currency trader Mark Johnson, the first person to be convicted in a global crackdown of currency rigging, was sentenced to two years in a U.S. prison as a judge turned aside his request for home detention in the U.K.. He was ...

HSBC Adopting SWIFT's gpi as Service Continues to Gain Traction


This includes major country corridors such as USA and China, where gpi payments currently account for more than 25 percent of the payment traffic. Diane S. Reyes, Group General Manager and Head of Global Liquidity and Cash Management at HSBC ...

HSBC democratises cross border payments with PayPal partnership


Need to make a payment to someone without traditional banking? That just became easier for HSBC customers as they have announced PayPal has become a payment provider, allowing corporate customers of the bank to make payments to beneficiaries with ...

HSBC Invests in Visible Alpha


HSBC invested an undisclosed amount in Visible Alpha as part of a funding round in January. The company previously raised $38 million from Goldman Sachs, Banco Santander, Exane, BNP Paribas, Macquarie Group, Royal Bank of Canada and Wells Fargo. Other ...

HSBC Highlights Corporate Optimism's Resilience Over Global Trade Uncertainty


“In spite of the threat of new trade barriers, we expect growth in cross-border business to continue, especially among our North American neighbors,” reflected HSBC USA head of commercial banking, Wyatt Crowell, in a statement. “We're seeing a lot of ...

Canara HSBC OBC Life Insurance partners Can Fin Homes to sell policies


All the life insurance products of the company would be made available to customers of Can Fin Homes, Canara HSBC Oriental Bank of Commerce said in a release today. Both the companies aim to provide long term value creation for its customers, it said ...

ECU finds signs of HSBC front-running, names Scott as trader


Currency manager ECU Group says it has found evidence to suggest HSBC traders, including Stuart Scott, engaged in proprietary trading and the front-running of at least one of its three disputed stop-loss orders in 2006, court documents obtained by FX ...

HSBC customers can now use Google Pay in Australia


HSBC has today announced that they are now offering their customers the option to associate their HSBC credit and debit cards with Google Pay for use in stores, and online. The launch will allow HSBC customers to associate their retail credit and debit ...

Manuel Astaburuaga-Torres leaves HSBC


Manuel Astaburuaga-Torres, a foreign exchange cash trader at HSBC, has left the bank, FX Week has learned. Astaburuaga-Torres joined the bank in 2011 as a foreign exchange trader in Santiago, Chile. He moved to the New York office in 2014, as an ...

Facebook, HSBC, Deutsche Bank: CEO Daily for February 20, 2018


Good morning. Lots of media frothing over the long holiday weekend on the FBI's Russia indictment and Trump's Twitter ripostes. But CEO Daily thinks the biggest loser in the melee was Facebook. The indictment goes after a group of Russians who are ...

Computer-driven hedge funds lose out on volatility spike -HSBC data


LONDON, Feb 16 (Reuters) - Performance from computer-driven hedge funds run by industry stalwarts Cantab Capital Partners and Systematica Investments took a hit after market volatility in February, showed data compiled by HSBC. The Cantab Capital ...

HSBC on Sustainability Initiatives and 'Investment Fashion'


[caption id="attachment_1202540843" align="aligncenter" width="380"] At Toyota, Fisher managed sustainability programs including Tree Campus USA with Arbor Day, which planted thousands of trees on college campuses. Photo courtesy of Kelly Fisher ...

Miami Court Wipes Ruling That Found HSBC Forged Mortgage Documents


A Florida appellate court vindicated HSBC Bank USA N.A., reversing a Miami-Dade Circuit judge who'd found the lender forged mortgage documents to prosecute a real estate foreclosure. Citing seven points in its analysis of the trial court's findings ...

Gold, Silver Manipulation: CFTC Fines Deutsche, USB, HSBC For Spoofing Markets


(Kitco News) - Three major European banks have been fined by the Commodity Futures Trading Commission for “spoofing” and manipulating gold and silver markets. The CFTC announced Monday that Deutsche Bank, UBS and HSBC face fines totaling $46.6 million ...

Innovation in reserve management: HSBC


At a time when many banks' reputations have been tarnished by one scandal after another, it is perhaps encouraging to see some succeeding with more traditional models. HSBC's leadership of a consortium of banks that helped support Egypt recover from ...

HSBC to pay $101 million to settle with DoJ


HSBC will pay $101.5 million and enter into a three-year deferred prosecution agreement with the US Department of Justice to resolve the agency's investigation into the bank's foreign exchange sales and trading activities. The new agreement comes as a ...

HSBC to pay $101.5M to settle price-fixing claims


HSBC Holdings has agreed to pay $101.5 million to settle claims it defrauded two of its clients. The payment includes a $63.1 million fine and $38.4 million in restitution to a corporate client, according to announcement from the U.S. Department of ...

New Risks Could 'Spark' Demand For Silver In 2018 - HSBC


(Kitco News) - Silver remains an overlooked asset, but in 2018 things could change, as prices are projected to rise based on recovering industrial and investor demand, according to HSBC's latest silver outlook. “We expect silver to move moderately ...

Ahead of Abu Dhabi HSBC Championship, Thomas Bjorn to lead Europe's Ryder hopefuls in EurAsia Cup


Bjorn, who will captain Europe against USA in September, has six Ryder Cup veterans among his players as they take on Team Asia from Friday. All 12 of Bjorn's team in Kuala Lumpur are European Tour winners, including world No 9 Henrik Stenson and Race ...

HSBC says US preparing to dismiss criminal charges against it


HSBC said Monday that US authorities were preparing to dismiss criminal charges against the bank, five years after it reached an agreement to avoid prosecution related to lapses in its money-laundering controls. By Chad Bray New York Times December 12 ...

HSBC Commits $100 Billion to Combat Climate Change


HSBC Monday unveiled a raft of new commitments to fight climate change and cut the climate-related risks in its own business model. The U.K.-based bank, whose operations are increasingly concentrated in Asia, said it will make up to $100 billion ...

HSBC Has Been Accused of Ignoring Money Laundering in an Epic Corruption Scandal


The British banking giant HSBC (hsbc, +0.17%) chose to ignore money laundering by the Indian-South African Gupta family through its services, a British peer has claimed. Peter Hain, who grew up in South Africa and was a high-profile anti-apartheid ...

HSBC DOWN: Online Banking NOT WORKING as UK customers report login issues


Update - 11.36 am. It appears that some customers are still stuggling to log on to the Online banking service. One customer tweeted: “Still getting the same message” while another said. “Can't log in at all, every time I click the link it shows above ...

Johnson takes 1-shot lead over Koepka in HSBC Champions


SHANGHAI — Dustin Johnson and Brooks Koepka, close friends who live down the street from each other in Florida, are in the final group going into the weekend at the HSBC Champions. They are separated by one shot, so it might feel like one of their ...

ECU and HSBC clash over data


Lawyers for ECU Group and HSBC clashed in court on October 26, over access to data the currency investment firm says will enable it to decide whether to go ahead with a potential lawsuit, alleging fraudulent behaviour on the bank's part. ECU says it ...

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