Posted by Anonymous
Never ever show bicycle riders without helmets,as on campus ver of recent catalog!
Lands' End customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Lands' End.
24
Apr
12
Oct
Posted by MurkyBusiness
Well, I've been waiting an hour for a human being to come onto the phone line at Land's End. I am calling on a Saturday evening from California. will both get you through to their automated robot answering machine. The initial voice recording states that a customer service representative would be with you 'in just a minute'. Yeah right. I also tried their online chat. That wasn't working either. If Lands End cannot man their phone lines or chat service adequately, then they are not providing any quality of customer service.
09
Jan
Posted by don't have one
A word of thanks to Land's End is long overdue. Over the years I've purchased a variety of items. Obviously I like your products but what really impresses is the quality of your service especially for making adjustments and/or returns. Whether a problem is handled by mail return, drop-off at Sears or phone call with your friendly, well-trained customer service personnel--I've consistently experienced efficient, no-hassle help. That feeling of trust with Land's End keeps me one of the customers interested in your next catalogs.
