Find the latest Neiman Marcus news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
DOWNING BY THE RIVER: For those who have wondered what it's like to live like Neiman Marcus fashion director Ken Downing, wait no longer. Through a Related Cos.-Neiman Marcus effort, Downing has designed and styled the interior of a model ...
Talks between Neiman Marcus Group and its creditors to restructure the retailer's debt are ongoing, even as some sources said they have hit a potential bump. Sources said Friday there's an issue over the status of Mytheresa.com, the German luxury web ...
The Neiman Marcus Group wants to widen its lead in luxury digital sales.Digital sales accounted for 36 percent, or $1.5 billion, of NMG's total sales of $4.7 billion in the last fiscal year."We can quickly get to 40 percent," said Geoffroy van ...
Neiman Marcus Group, showing improving sales trends, narrowed its net loss for the fiscal third quarter ended April 28 to $19.9 million from $24.9 million in the year-ago period.Adjusted earnings before interest, taxes, depreciation and amortization ...
Pop-up shops aren't just for democratically priced goods. For the first time ever, luxury jeweler Piaget is popping up — inside Neiman Marcus Beverly Hills. The shop-within-a-shop, officially open for business next week through early September ...
Macy's, JCPenney and Kmart are shuttering locations, while Sears tops USA TODAY's retail death watch list. Neiman Marcus, on the other hand, had two positive quarters in a row, citing the brand's digital-first strategy as the catalyst for the turnaround.
Adam Orvos has been named chief financial officer of the Neiman Marcus Group, taking over the role from Dale Stapleton who has been serving as interim cfo since June 2017. Stapleton will continue to serve as senior vice president and chief accounting ...
Luxury activewear platform Carbon38 is expanding its offline reach with a permanent bricks-and-mortar store in Palisades Village, a pop-up in Bridgehampton, N.Y., and a retail rollout for its private label line in Neiman Marcus.The four-year-old, Los ...
Alan Tomonari, the Oahu-born retailer who helped bring Neiman Marcus to Hawaii in 1998 and also served the island's nonprofit community, has died at the age of 71 following a battle with cancer. “He loved retail,” said Joyce Tomonari of her husband ...
Neiman Marcus is expanding its indie beauty initiative. In October, the retailer teamed with the Indie Beauty Expo to launch ShopTheExpo, an event held at Neiman Marcus' NorthPark Center location in Dallas that showcased 15 indie beauty brands found at ...
The on-again, off-again romance between Neiman Marcus and Saks Fifth Avenue could be back on again. Rumors are swirling among multiple sources that Saks parent Hudson Bay Co. and Neiman Marcus Group have recently held at least informal talks ...
Anyone focused on driving a seamless, rewarding retail customer experience knows one big part of the equation is the purchase experience. And, a big part in ensuring a satisfying purchase experience is providing whatever payment channel today's ...
Neiman Marcus Group said Friday that Adam B. Brotman is resigning from its board of directors."Mr. Brotman's resignation was not the result of any disagreement with parent or the registrant on any matter," the company said in a filing on Friday. The ...
Carolina Herrera and Neiman Marcus fashion director Ken Downing showed — and voiced — their support for the Miami City Ballet on Thursday afternoon. The pair sat down for a talk on fashion and culture during the Miami City Ballet's Palm Beach Board ...
In an effort to drive sales, a luxury department store chain is connecting customers with their sales associates through personal social media accounts, The New York Post reported. At the National Retail Federation (NRF) show last week, Neiman Marcus ...
Jeff Rosenfeld is the vice president of customer insight and analytics for The Neiman Marcus Group, where he is responsible for leveraging analytics to drive revenue. His team focuses on personalization, web analytics, media-mix attribution, product ...
Karen Katz, president and chief executive officer of the $4.7 billion Neiman Marcus Group and a 32-year veteran of the business, will soon leave the company, according to sources. “She is ready for a change. The company has seen some turnaround,” said ...
This article is being republished as part of our daily reproduction of WSJ.com articles that also appeared in the U.S. print edition of The Wall Street Journal (January 5, 2018). Neiman Marcus Group Ltd., the luxury retailer saddled with debt from two ...
“We are excited to launch our brand new KOCOSTAR Slice Mask Cucumber at Neiman Marcus this month. Neiman Marcus is one of the most esteemed fashion retail brands in the USA and just the platform we have been looking for to flaunt our product to the ...
Thomas House from Facebook5ptsFeatured Nov 28, 2017. Honestly, the only photo the AJC had on file of NM was during the construction of the second level and expansion in 2007??? They really need to get out more. FlagShare. LikeReply. Avatar for Chong ...
NEW YORK (AP) — Neiman Marcus saw a key sales figure rise for the first time in two years. The Dallas-based chain, which operates more than 40 Neiman Marcus stores and two Bergdorf Goodman locations, reported a 4.2 percent increase in comparable ...
The luxury retailer cited investments in its "digital first" strategy and in new technologies and marketing tools for the rise in revenues. By David Moin on November 21, 2017. Neiman Marcus Group reported that its net loss for its first fiscal quarter ...
Neiman Marcus' long slump has finally come to an end. The luxury retailer on Tuesday reported that comparable sales, a metric that excludes newly opened or closed stores, rose 4.2% in its first fiscal quarter, breaking an eight-quarter slump that had ...
The retailer is ushering in 650 products from 45 new-to-Neiman's brands, in an effort to flood the beauty floor with newness. By Ellen Thomas on November 3, 2017. Neiman Marcus Trending Beauty Shop. Neiman Marcus is the latest department store retailer ...
Walk through any department store's beauty department and you'll be faced with a similar experience: luxurious Chanel, Dior, YSL, Charlotte Tilbury, and M.A.C. makeup, pricey skincare products that you don't know if you actually need, luxe candles that ...
The “official start of the holiday shopping season” is here, or so declares retailer Neiman Marcus. The release of the Neiman Marcus Christmas Book, the 91st edition of which came out this week, is undeniably an American tradition, dating all the way ...
If hefty holiday gift catalogues have not hit your mailboxes yet, they're about too. And as the stress starts to build around finding that perfect gift for everyone on your list, you can always count on a few retailers to to give you a good laugh. Goop ...
Whether you're ready for it or not, holiday shopping season is upon us. And if you're already stumped on what to get the special someone in your life, Neiman Marcus has a suggestion: why not a Rolls-Royce convertible or two? The high-end retailer is ...
Neiman Marcus' beauty department is about to welcome the indies.Today will see the launch of the retailer's ShopTheExpo, an indie beauty assortment of 15 new-to-Neiman's brands spanning the skin-care, color and body-care spaces that will be sold on ...
The “most wonderful time of the year” is slowly approaching, and while you don't have to take your holiday decorations out from storage just yet, retailers are no longer wasting valuable pre-Christmas time and have already put forth their gift ideas ...
There may be no greater symbol of the commercialization of the holidays than the annual Christmas Book from Neiman Marcus, which contains, among other things, a collection of particularly extravagant items that are too rare—or too big—to be sold at ...
An extra low price, especially when toys are sold out at many well-known retailers, should be a red flag. Low prices are often a sign of counterfeit products. Be cautious with your personal information. Don't be quick to give out your name and credit ...
They can help a customer check stock or find the price of a product without having to walk away or even break eye contact," he said, adding "I really signed on with Theatro for the improvement in Customer Service that it enabled, but by day two of our ...
The custom cars are among the retailer's famed "Fantasy" gifts for the holidays and cost $440,000 each. By Holly Haber on October 17, 2017. A look at the Neiman Marcus Christmas book. Courtesy Photo. DALLAS — When the name of the game is extravagance ...
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“This decision is about optimizing our Last Call store portfolio to deliver the best Customer Service and freeing up resources to support new initiatives for our full-line Neiman Marcus and Bergdorf Goodman channels,” Elizabeth Allision, senior vice ...
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Bruce Pask has gotten a bump up in duties. The men's director of Bergdorf Goodman has expanded his responsibilities to include oversight of Neiman Marcus as well. Effective immediately, his new title is men's fashion director, Bergdorf Goodman and ...
“This decision is about optimizing our Last Call store portfolio to deliver the best Customer Service and freeing up resources to support new initiatives for our full-line Neiman Marcus and Bergdorf Goodman channels,” said Elizabeth Allison, senior ...
"This decision is about optimizing our Last Call store portfolio to deliver the best Customer Service and freeing up resources to support new initiatives for our full-line Neiman Marcus and Bergdorf Goodman channels," said Elizabeth Allison, senior ...
"This decision is about optimizing our Last Call store portfolio to deliver the best Customer Service and freeing up resources to support new initiatives for our full-line Neiman Marcus and Bergdorf Goodman channels," said senior VP Elizabeth Allen in ...
"This decision is about optimizing our Last Call store portfolio to deliver the best Customer Service and freeing up resources to support new initiatives for our full-line Neiman Marcus and Bergdorf Goodman channels," Elizabeth Allison, senior vice ...
“This decision is about optimizing our Last Call store portfolio to deliver the best Customer Service and freeing up resources to support new initiatives for all full-line Neiman Marcus and Bergdorf Goodman channels,” said Elizabeth Allison, Senior ...
PHOENIX — Luxury retailer Neiman Marcus announced it was closing the Last Call outlet store in Tempe, along with nine other stores across the country. The Dallas-based chain said 241 jobs would be lost. The off-price store at Arizona Mills Mall is ...
“This decision is about optimizing our Last Call store portfolio to deliver the best Customer Service and freeing up resources to support new initiatives for our full-line Neiman Marcus and Bergdorf Goodman channels. We are investing in our strengths ...
Structural Glazing Highlights the Entrances of Neiman Marcus at Roosevelt Field Mall. Neiman Marcus senior management stressed that reinforcing the iconic brand from top to bottom is just as important as providing its trademark excellent Customer Service.
The “skin-care makeup” brand is bringing its full collection of products to three Neiman Marcus doors and its e-commerce site. By Layla Ilchi on August 22, 2017. Jane Iredale's "Naturally Glam" collection. Jane Iredale is bringing a dose of “clean ...
Stop what you're doing and head over to Neiman Marcus right now to shop their amazing Last Call sale event! Right now, you can score up to 40 percent off over 2,000 — yes, you read that right — styles, including clothing, shoes, handbags and ...
Neiman Marcus Group is streamlining to improve its operations and performance amid the tough retail landscape. “A streamlining to complement our strategic focus has resulted in the elimination, reorganization or regionalization of approximately 225 ...
NEWPORT BEACH – Three suspects were caught after luggage valued at $8,300 was stolen from the Neiman Marcus store at Fashion Island around noon Saturday, July 15, police said. The suspects walked into the store, cut locks on four pieces of Louis ...
