Flag Hibbett Sports Customer Service Review

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Hibbett Sports is awful when it comes to fraud protection and client support. Had my debit card stolen and had a fraudulent order placed. i caught the order within 15 minutes and contacted Hibbett. The rep was unable to locate order using card #, called corporate office 5 times and nobody responded. They supposedly opened a case for the fraud team, but again 4 days later and no contact. Now order shows as having a label for shipping and Hibbett gives lame excuse we can't cancel because it is out for shipping...

I did all the legwork contact UPS to try and stop fraudulent shipment, again called Hibbett 5 days later only to be told they don't have a contact # for fraud team.

I am surprised they are still in service with the lack of consumer protection.


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