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My elderly grandmother over paid for a car battery from the Frazier Park location and the car kept stalling afterwords. Triple A came out and saw the connectors were loose AND DIRTY. Carquest didnt even bother to do the basic brushing off of the connectors before installing. When she went back for help, as the battery is still not working the guy didnt want to help. She asked if he could at least look at the battery to see if there were any obvious issues, the guy came out and LOOKED at it with his eyes for 3 seconds and walked back in the shop! ANY basic battery sales/installation includes checking connections and other obvious and small things. It's not complicated or hi-tech thing to do. Yet this store and employee couldnt even do that. I'm sure if a healthy man was the customer instead of a frail senior woman, he would've done his job!!!


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