Posted by Bridget
Abbotts Laboratories needs to publicly announce how they bought outright St. Jude and how they use innocent, children with cancer to make money and how POORLY they treat all of their employees!
Abbott Laboratories customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Abbott Laboratories.
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Posted by Anonymous
I have been trying for several weeks to secure remote technical assistance for an Abbott/St. Jude Medical product we recently purchased after my wife had a pacemaker implanted: serial # 7957361. After at least a dozen phone calls to various telephone numbers on five different days, I have yet to talk to even one support person. The number given in the instructions for the device, 1-877-696-37545, is utterly USELESS; I have ALWAYS (at least five times) been put on indefinite hold. Consequently, I now expect a support person to send email to me or to call me If we are not at home in the latter case, do leave a message. In either case, an actually useful phone number to be used to contact Technical Support is what I want. Absent that, I shall certainly write a letter to St. Luke's Hospital in Milwaukee, describing our experience and urging them to end their practice of allowing Abbott/St. Jude Medical representatives to market this device, with its functionally non-existent technical support, directly to (in)patients.
