Kentucky Fried Chicken customer service

Kentucky Fried Chicken is an American fast food business that is mainly famous for their fried chicken. Kentucky Fried Chicken officially changed their corporate name to KFC in 1991. KFC offers an online form for contacting the company as well as a readily accessible toll free number.

Customer Service

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User Reviews

Posted by Stormwolf


I ordered a Mac & Cheese bowl in Central Point, OR, and could literally see the bottom of the bowl thru the sparse amnt of M & C that was inthe container. Couldn't send a pic cause I needed to buy 'a fully refundable'
Membership because I don't have card, so i can pay to send a complaint

Posted by Anonymous


I had a very bad meal from KFC, Calle Teresa Carreno 4, Malaga, Spain so I did the right thing and complained reasonably and politely to the restaurant itself and to the head office in Madrid. I had no response whatsoever from either. I wrote again saying that as a best-selling author I had more than a million followers on social media and I thought they deserved to know how little KFC care about their customers...nothing.
I now intend to pursue this and I apologise if this effects your business in any way but I feel you should know just how your head office responds to complaints.

Posted by Anonymous


I will not go back !! You hire total incompetents and they have NO accountability. Last TWO times I went during dinner hour and they had NO chicken. Told it would take 25 mins to get some! Twenty-five minutes to fry chicken???? When they were already out??? It should have already BEEN cooking.

Posted by Anonymous


Tonight my husband and I went KFC Holland Ohio location. My husband told them make the order right because twice before totally wrong! Well tonight was no different. We always get for husband 3 thighs potato and gravy and coleslaw. Same for me but one wing and one thigh! They cannot get it straight! My husbands order was great mine...wing and BREAST! I do not like breast meat. I had sat in the emergency room all day so I was exhausted! Please retrain your staff. Or something. Our order is never correct!

Posted by Anonymous


Went thru our local KFC Kirksville Missouri , 63501, today around noon, not that busy, waited at window about 15 minutes , while lady at window stood there holding my change back, got the extra crispy leg, thigh special, with mashed potatoes, gravy biscuit, drink meal, all good except sopping wet greasy, no crispy on chicken, so terrible we won't be going back, horrible dripping grease chicken, and we love kfc chicken, usually don't get everything we order there, new restaurant this past year, terrible service, sounds rude, apparently they've lost the recipe for kfc at this one.

Customer Service Ratings

Based on 123 votes.

2.6

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Hours of Operation

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Kentucky Fried Chicken customer service news

Newborn gets 'cluckin' good deal for name honoring KFC founder Colonel Harland Sanders

2018, in celebration of Sanders' 128th birthday and to raise the popularity rating for the name Harland. The fried chicken empire wasn't happy its founder's name rated in at 5,501 for most common baby names in the country in 2018, according to USA Today.


KFC will help baby pay for college tuition

Harland Rose is still just a baby, but she already has a pretty sizable college fund thanks to her namesake and KFC. KFC announced in August it was offering $11,000 in college tuition to the first baby named Harland born on Sept. 9, in honor of the ...


The only Kentucky fashion: Colonel Sanders' famous suit is up for sale

Fans of KFC's Colonel Sanders now have the chance to wear a suit worn by the pop culture icon. Up for grabs on Lelands.com, the set comes with a white cotton suit jacket, collared shirt and pants, all owned by the fried chicken fanatic. The 1967 suit ...

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