Jenny Craig customer service

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Customer Service

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Phone: 800-597-5366

User Reviews

14
May

Posted by Anonymous


on 5/14/19 at 11:10AM

To whom this may concern,


I received a call yesterday for a job opportunity with your corporation. The young lady whom I spoke with yesterday had a very unpleasant and unprofessional attitude. Due to this matter I rejected the offer. I will be taking further action so she can be reprimanded.


Best regards
Kalainah

30
Mar

Posted by Anonymous


on 3/30/18 at 2:02PM

I am not going to make a decision as quickly as you did 😬. But you need to reconsider your decision not to advertise on Laura Ingraham quickly before you lose clients. I love Henny Craig but I also love and respect Laura. That loudmouth kid is a mouthpiece for George Soros. Very said and not very adult response on your part. Mary Sue Cherry

30
Nov

Posted by Anonymous


on 11/30/17 at 2:07PM

I have been a customer for a year-and-a-half and now I'm frustrated the center's have limited hours and no one ever answers the phone I guess I'll have to go to another program

31
Oct

Posted by Anonymous


on 10/31/17 at 10:10PM

Your store front person in Orland Park, IL blew it. I am sending you this so you can train your employees better. I made an new customer appointment online for 12:00 on 10/28/17. I was excited and prepared to make a commitment. When I arrived I was told by a woman that appointments overbook online and they could not see me- she said they tried to call(no, its not on my phone log). She went on to ask if I could come Monday. I said no. She asked when I was available...I said I am not(because I was offended by her not apologizing). She also thought I was previous member(I am not). I can overlook the computer error, although that does not give a great impression. I took the time out on a Saturday to drive there. I was prepared to invest a lot of money in the best interest of my health. The woman who turned me away didn't even apologize.
She would have gotten me back if she said something like, "Gosh, I am so sorry - the computer made an error with that appointment so we can"t see you today. We really want to help you with your weight loss goals so lets see when we can get you in." Instead she was casual about having wasted my time on Saturday and quite frankly if someone is prepared to spend a lot of money at your business you should at least make them feel important to you.
I drove to the nearby Weight Watchers that had just closed, doors locked. Guess what? The employees preparing to leave eoth their coats on invited me in!!! They said how can we help you- we are closed but we would be glad to give you some information...and they did for about 10 minutes and provided handouts! WOW. Work on your staff. You can do better. I am now a member of Weight Watchers.

21
Apr

Posted by Anonymous


on 4/21/15 at 7:08PM

I am truly having conflicts with Kirstie Alley being your spokeswoman again. She is a yo-yo dieter and is not really the role model that you should using for your product. The last time she left Jenny Craig she bowed that she could do better with her own diet plan and products. And look with that did she failed there too I really think your corporate office needs to think twice about using her anymore. Maybe spread some of that wealth that you're paying her to make the cost of food each week a little cheaper

View all 8 Jenny Craig customer service reviews »
Customer Service Ratings

Based on 115 votes.

2.7

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Jenny Craig customer service news
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