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We are cutting back on our credit cards and I called the Southwest airlines visa provider to indicate that I would not be using my card anymore last month, September 2013. They said that my card would be terminated immediately but I have received no verification of that happening and I am still receiving things from the website and in the mail from Southwest so I am skeptical this was not ever done. Even though I am not using the credit card I will still travel Southwest whenever possible. I need something in writing that I am no longer considered a card holder.

Terijo Shields


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