KFC customer service

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Customer Service

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Phone: 800-225-5532

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User Reviews

11
Jan

Posted by Stormwolf


on 1/11/24 at 9:13PM

I ordered a Mac & Cheese bowl in Central Point, OR, and could literally see the bottom of the bowl thru the sparse amnt of M & C that was inthe container. Couldn't send a pic cause I needed to buy 'a fully refundable'
Membership because I don't have card, so i can pay to send a complaint

15
Oct

Posted by Anonymous


on 10/15/23 at 1:50PM

I had a very bad meal from KFC, Calle Teresa Carreno 4, Malaga, Spain so I did the right thing and complained reasonably and politely to the restaurant itself and to the head office in Madrid. I had no response whatsoever from either. I wrote again saying that as a best-selling author I had more than a million followers on social media and I thought they deserved to know how little KFC care about their customers...nothing.
I now intend to pursue this and I apologise if this effects your business in any way but I feel you should know just how your head office responds to complaints.

16
Jun

Posted by Anonymous


on 6/16/23 at 11:16AM

I will not go back !! You hire total incompetents and they have NO accountability. Last TWO times I went during dinner hour and they had NO chicken. Told it would take 25 mins to get some! Twenty-five minutes to fry chicken???? When they were already out??? It should have already BEEN cooking.

18
Feb

Posted by Anonymous


on 2/18/23 at 6:10PM

Tonight my husband and I went KFC Holland Ohio location. My husband told them make the order right because twice before totally wrong! Well tonight was no different. We always get for husband 3 thighs potato and gravy and coleslaw. Same for me but one wing and one thigh! They cannot get it straight! My husbands order was great mine...wing and BREAST! I do not like breast meat. I had sat in the emergency room all day so I was exhausted! Please retrain your staff. Or something. Our order is never correct!

19
Oct

Posted by Anonymous


on 10/19/22 at 5:33PM

Went thru our local KFC Kirksville Missouri , 63501, today around noon, not that busy, waited at window about 15 minutes , while lady at window stood there holding my change back, got the extra crispy leg, thigh special, with mashed potatoes, gravy biscuit, drink meal, all good except sopping wet greasy, no crispy on chicken, so terrible we won't be going back, horrible dripping grease chicken, and we love kfc chicken, usually don't get everything we order there, new restaurant this past year, terrible service, sounds rude, apparently they've lost the recipe for kfc at this one.

View all 1,392 KFC customer service reviews »
Customer Service Ratings

Based on 123 votes.

2.6

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Kentucky Fried Chicken customer service news
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Drug-smuggling tunnel to Mexico found under abandoned KFC in Arizona

The hole in the tile of the former KFC was small: eight inches in diameter, barely large enough to fit a 15-piece family bucket. It could have easily been overlooked as just another deteriorating aspect of an abandoned fast-food restaurant, had ...

Drug tunnel found under old KFC, US authorities say

PHOENIX—Federal authorities have discovered a sophisticated drug-smuggling tunnel that went from a home in Mexico to an abandoned fast-food restaurant in Arizona. The Homeland Security Investigations division of the U.S. Department of Homeland ...

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