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I thought I had a problem because I miss at least one delivery every month. But reading all these comments makes me realize that delivering the paper is a problem everywhere. It's not rocket science, but the constant change in delivery personel makes throwing a paper near a door a major problem. Customer Service is always pleasant, polite, and sympathetic. But they also are ineffectual. And no one will ever tell me the name and phone number of who is responsible for delivering my paper. Not a way to run a successful business. Sad to read about so many threats to cancel. There must be a better way, but there just doesn't seem to be any accountability. I pay my bill every month, and I wish you could deliver my paper on the day it is printed.


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