Find the latest Etsy news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
If you're planning on shopping all the major Labor Day sales happening this weekend, you should know that there's one more retailer to check out while you're browsing online: Etsy. What, you thought that your favorite place to score handmade and ...
For being an anonymous internet entity, a supposed high-level government official or group of people leaking information under the name "Q" on anonymous message boards like 4chan sure has a devoted following. "Q" or "QAnon" has been the source of ...
Found: Your new fall and winter home decor obsession. Here to dethrone giant knitted blankets are giant knitted bean bags. The chairs, which instantly make any room cozier, are extremely popular on Etsy from seller GieMarGa, who makes everything by ...
Handmade marketplace Etsy cranked up its global ambitions a notch, thanks to its latest deal with German vintage and handmade goods community DaWanda. The Brooklyn, N.Y.-based operation will take in DaWanda's user base, as the Berlin-based ...
Etsy will invest in other key areas to support a successful migration, including increased marketing in the region, additional German and Polish customer support, full translation of its website to Polish, and expanded payment options in Germany ...
For the first time, Etsy has raised the fees it charges sellers, opting to take a five percent cut of purchases instead of its original 3.5. The company also decided to include shipping costs into the percentage, to the frustration of some Etsy store ...
Drop everything! The one-and-only Etsy is celebrating its 13th birthday with a major sales event and I am so not worthy. With discounts on cool modern planters, worldly vintage rugs, and even some dupes of that coveted '70s decor, this b-day sale will ...
... far seems to be mixed. As to how shop owners on Etsy are taking the news, it depends who you ask. While some sellers told USA Today they were likely to seek better opportunities or need to raise prices to compensate, others say they will wait and ...
Online retailer Etsy announced Thursday that it would start taking more money from shop's sales and offer owners new tiered subscription plans. The seller transaction fee will increase from 3.5 percent to 5 percent starting July 16. The new 5 percent ...
In addition to moving from storing its own servers in data centers in favor of using Google's Cloud services (a 2-year project), he revealed the company is using Zendesk to provide customer support. ... We're using Zendesk, a Customer Service software ...
Fight for the Future has announced another day of action aimed at encouraging support of a Congressional vote to overturn the FCC's removal of net neutrality protections. In December, the FCC voted to overturn Obama-era net neutrality protections, ...
Shipping service Fetchy has announced that it is now offering integration with two of the world's biggest ecommerce platforms: Shopify and Etsy. Merchants can now directly use the service with those providers. Shipping remains the most expensive and ...
Etsy is refocusing its aspirations and energies — much to the annoyance of some of its sellers. CEO Josh Silverman said the decision is a pivot toward the areas that are showing the most growth for the handmade marketplace, particularly on its core ...
Etsy, the global marketplace for all things creative and vintage, has about 30 million active buyers, who go to the site for unique, personalized products and the ability to connect with the creative entrepreneurs who make them. Etsy typically doesn't ...
Marketplace Etsy and Square, have struck a new deal when it comes to merchants taking payments in real life with a card reader. Previously, Etsy merchants could use a branded reader but now they will need to transition to a service administered by ...
Etsy, an online spot for selling handmade and antique crafts and items, is mainly focused on one financial point: gross merchandise sales. A Fortune report noted that the e-commerce marketplace is prepping for an IPO effort, and one reason may be is ...
This article first appeared in Data Sheet, Fortune's daily newsletter on the top tech news. Sign up here. Etsy is a small company in Brooklyn competing against West Coast giants Amazon and eBay. So if you're not a buyer or seller of crafts products ...
There's an Etsy survey out there that is asking about the sorts of perks and services that Etsy may be considering as part of a seller package. The questions in the survey ask for views on income security and include requests for input on pensions and ...
Seventies-inspired style is back in the home, according to Etsy Trend Expert, Dayna Isom Johnson. That means velvet, rattan, and fringe are becoming increasingly popular with shoppers — and some psychedelic colors are en vogue again too. Take a look ...
Sizzle. Alexa: Users are spending more, and they seem to like doing it, as evidenced by stickiness. A new study reports that Amazon Echo users are boosting their buying by double-digit percentages depending on the goods. Diapers are a hot seller, up 13 ...
We spend a lot of time talking these days about businesses having “purpose” and being about more than making money. It's a laudable conversation and a worthy goal, especially for employees who want to spend their days contributing to something bigger ...
The online craft and artisan marketplace unveiled the first phase of its efficiency drive at the end of April and further cuts in June. They will together result in the loss of 245 staff or 23 per cent of its headcount versus the end of 2016, as well ...
That means any issues with shipping, returns, and replacements would go through Amazon's Customer Service, not the actual seller. Artisans can also display a Prime badge if they prove they can fulfill the order themselves within 2 days. If the artisan ...
The e-commerce site launched a free tool Tuesday that enables sellers to organically share their listings and accomplishments on social networks. The tool launched on the Sell on Etsy application Tuesday, with desktop scheduled to follow Nov. 16. Etsy ...
I love gift wrap, when I left it a little late for my nephews birthday I discussed what gift he'd like with my brother and while I was on the phone made a purchase, added gift wrap and had the present shipped direct before I'd even finished the call ...
Craft and vintage marketplace Etsy is changing how it measures a successful sale if you use either of their paid-for promoted listings services from the 4th of October. As Etsy says in a recent post about the change: “We're updating how we determine if ...
Buyers are more grateful, never had issues with their Customer Service. I've only ever cancelled one order prior to shipping where a foreign buyer mouthed off thinking they'd been skanked on checkout but they didn't see it was GBP not USD and they were ...
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If you're able to impress your customers, get them excited about what you're offering and provide top-notch Customer Service, one of your rewards as a seller is that they may speak favorably about you among friends, coworkers and family members. Plus ...
Instead of slapping together a description of your goods, use this five-step plan to create listings that draw in customers. The Staff of Entrepreneur Media, Inc. • Entrepreneur Staff. A Step-by-Step Guide to Creating Attention-Getting Product Listings.
In this week's news update video for TamebayTV, I look at 3 up and coming Tamebay events, see below. Alibaba's results were staggering, eBay is now applying VAT to UK fees and Etsy is testing new search options to increase conversion for sellers and ...
We've written recently about how Etsy has been testing new ways of displaying and categorising in search. You can read about that here: Etsy is testing new search features to help buyers. And Etsy has updated users about these experiments in the past ...
August 16, 2017 —As a software engineer at Etsy, the online crafts marketplace, Kiron Roy wasn't in the habit of dialing into management's quarterly earnings call with analysts. But when the company's new CEO held his first earnings call on Aug. 3 ...
Stocks that moved substantially or traded heavily Friday: J.C. Penney Inc., down 78 cents to $3.93. The struggling department store chain reported quarterly results that fell short of Wall Street's expectations. Luxoft Holding Inc., down $15.10 to $45 ...
Quirky vintage, retro and handmade online marketplace Etsy, based in Brooklyn, NYC has surprised Wall Street by posting an unexpected profit in the second quarter of 2017. The marketplace has been under pressure in recent months because it has been ...
It looks like Etsy is really keen to optimise the search experience for buyers. Having recently abandoned a test to include prices including prices in search (we wrote about that here: Etsy ends 'shipping in search' experiment) after only a few days ...
News came from Etsy at the weekend that they will be ending the experimental testing of including postage costs in the price when displaying items in search. We wrote about the test last week: Etsy to include postage on prices shown on search pages.
Etsy say of the experiment: “Buyers tell us that unexpected shipping costs are a major barrier to purchase. They want to see the full cost of the item, including shipping, earlier in the shopping process. To address this concern, we'll be running an ...
Etsy, Inc. (NASDAQ:ETSY)'s latest quote $14.8 $-0.02 -3.08% will find technical support in $14.48 a share and a breakdown below this region would be a significantly bearish signal for Etsy, Inc. traders. Any way you dice it, a dip below $14.17 a share ...
Etsy, Inc. (NASDAQ:ETSY)'s latest quote $14.68 $-0.23 3.38% will find technical support in $14.33 a share and a breakdown below this region would be a significantly bearish signal for Etsy, Inc. traders. Any way you dice it, a dip below $13.97 a share ...
Etsy is widely recognized as perhaps the premiere place online to go for handmade goods from sellers big and small. But despite the company's ubiquity and influence, Etsy may have taken on too many projects that aren't relevant to its core business. To ...
Etsy, Inc. (NASDAQ:ETSY)'s latest quote $13.64 $0.09 2.87% will find technical support in $13.34 a share and a breakdown below this region would be a significantly bearish signal for Etsy, Inc. traders. Any way you dice it, a dip below $13.03 a share ...
Net neutrality looked like a lost cause—or did until Tuesday. That's when Amazon changed the game by signing on to a nationwide "Day of Action" set for July 12 that will see companies do things like put messages on their websites in order to show ...
As of the 1st of June, Etsy have started a wholesale suspension of seller's listings if they've not migrated to us Etsy Payments. Originally the date to set up Etsy Payments was the 17th of May, but Etsy extended the dealine to the 31st of May before ...
Shares of Etsy surged more than 20 percent on Tuesday and were on track for their biggest daily gain since 2015 after two investment firms revealed stakes in the online crafts retailer and the company said it was reviewing its strategy. Etsy nearly ...
It seems like Etsy is having a rough time of it at the moment. There will be change at the helm of the company and redundancies coming. The stock price has been adversely impacted by the news. The CEO Chad Dickerson is to be replaced by eBay veteran ...
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The much-anticipated marketplace dedicated to craft supplies is the perfect companion to Etsy's business model. Before Etsy (NASDAQ:ETSY), there wasn't a large dedicated platform where makers of handmade and vintage items could buy and sell their ...
John Potter, left, chats with buyers about his artisanal cotton candy at the 2016 Etsy Artisans of P.E.I. Spring Market at the Delta Prince Edward. CHARLOTTETOWN, P.E.I. – The Etsy Artisans of P.E.I. have another pop-up market planned for next weekend ...
Etsy have renamed 'Direct Checkout' to 'Etsy Payments' and are now requiring that all sellers sign up to their newly named checkout flow. Previously, Etsy have allowed sellers to add their own PayPal account or other payment methods. Now they are ...
